Melisa Whittaker

Blog by Melisa Whittaker

Meet Voice Call Deflection.

By Melisa Whittaker

29.04.2026 11:40:02 - Comment(s)
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Never miss a WhatsApp call again - meet Voice Call Deflection

By Melisa Whittaker

Never miss a WhatsApp booking call again. TaxiBooker's Voice Call Deflection answers automatically and sends passengers a one-tap booking message.
29.04.2026 11:27:10 - Comment(s)
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Upfront taxi payments are here — know your fare before you ride

By Melisa Whittaker

Upfront taxi payments are here — know your fare before you ride
TaxiBooker's Payment Mediation lets passengers pay upfront for taxi rides — transparent pricing, automatic refunds, and zero payment disputes.
16.04.2026 14:30:56 - Comment(s)
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Introducing Free Flow Taxi Bookings in Taxibooker

By Melisa Whittaker

Introducing Free Flow Taxi Bookings in Taxibooker

Welcome to Week 2 of 6 of the biggest feature rollout in Taxibooker history.


If you’ve been following along, you already know the goal: remove friction, simplify bookings, and help your fleet move faster than ever.


Last week, we introduced voice-based bookings. This week, we’re taking the next step ...



09.04.2026 09:38:26 - Comment(s)
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Introducing WhatsApp Voice Message Bookings in Taxibooker

By Melisa Whittaker

Introducing WhatsApp Voice Message Bookings in Taxibooker

Welcome to Week 1 of 6 of the biggest feature rollout in TaxiBooker history.

If you’ve seen our intro across socials, you know the mission: for the next six weeks, we’re dropping one high-impact automated booking feature every Thursday to help your fleet outpace the competition, and make life as simp...


02.04.2026 13:23:17 - Comment(s)
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How to Add WhatsApp Bookings to Your Existing Taxi Dispatch System (Easy)

By Melisa Whittaker

How to Add WhatsApp Bookings to Your Existing Taxi Dispatch System (Easy)

We get it. You don’t have time for complicated software, long dev cycles, or customer apps that nobody downloads. If you want to expand your booking channels, modernize your fleet, and reach passengers where they already are, you need a solution that just works (without replacing your current dispat...

06.01.2026 11:27:50 - Comment(s)
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Top Challenges Taxi Companies Face in 2025 (And How to Solve Them)

By Melisa Whittaker

Top Challenges Taxi Companies Face in 2025 (And How to Solve Them)

Local taxi companies around the world have lost up to 30% of their market share in the past five years. This drop is mainly because of ride-hailing giants like Uber, Bolt, and Lyft. This change is more than just competition—it’s about how taxi businesses must adapt in today’s technology-dr...
26.10.2025 09:24:29 - Comment(s)
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WhatsApp Automation for Taxi Fleets: Build vs Buy

By Melisa Whittaker

WhatsApp Automation for Taxi Fleets: Build vs Buy

If you manage a taxi company or fleet, you’ve probably thought about modernising your booking process. Phone calls are slow, response times vary, and operating costs keep rising. That’s why taxi businesses are starting to use WhatsApp automation that allows passengers to book rides, track ...

26.10.2025 09:24:29 - Comment(s)
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Taxibooker Partners with LangWatch to ​Revolutionise ​Taxi Booking with AI

By Melisa Whittaker

Taxibooker Partners with LangWatch to ​Revolutionise ​Taxi Booking with AI
Taxibooker has partnered with LangWatch to bring next-level AI reliability and performance to taxi booking.
29.04.2025 16:18:46 - Comment(s)
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