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WhatsApp Broadcast Campaigns


​WhatsApp Broadcast Campaigns

Reach your passengers instantly with targeted WhatsApp campaigns designed to engage and convert. Whether it’s promoting special offers, announcing service updates, or sharing exclusive quiet-hour deals, our WhatsApp Broadcast feature puts your message directly in your customers’ hands — without the hassle of extra apps.

Send Personalised Text, Images, and Videos That Grab Attention

Connect with your customers like never before by sending customised messages that stand out. Whether it’s a festive promo, a last-minute discount, or an exciting update, mix text, eye-catching images, and engaging videos — all tailored to your brand’s unique voice. Personalised content drives higher engagement and builds lasting customer loyalty.

Segment Your Audience for Tailored Promotions

Not all customers are the same — so why send them the same message? Our audience segmentation tools let you divide your contacts based on your preferences. This means your promotions are laser-targeted, more relevant, and ultimately more effective at driving repeat bookings and customer satisfaction.

Schedule Campaigns for Optimal Timing and Impact

Timing is everything. Plan your marketing campaigns in advance and schedule them to reach your audience at just the right moment — whether it’s morning rush hour, weekend evenings, or special holidays. Automated scheduling helps maximize impact and ensures your message hits inboxes when customers are most ready to act.

Track Message Engagement for Ongoing Improvement

Know exactly how your campaigns perform with real-time analytics. Monitor delivery rates, open rates, and customer responses so you can fine-tune future messages for even better results. Data-driven marketing means smarter decisions, higher ROI, and continuous growth for your taxi fleet.


FAQs

Is there a limit to how many broadcasts I can send per month?

Yes. WhatsApp is currently testing monthly campaign limits to reduce spam. Many business users report being limited to around 30 broadcasts per month, depending on account activity and compliance history. It is also important to note that you can include up to 256 contacts per broadcast list, but have as many lists as you would like.

Will I know if my messages are being opened?

Absolutely! You can track the open rates as well as performance of your WhatsApp broadcast campaigns. Sent a voucher for 20% off their next ride? You will be able to retrieve the data of how many people used it - and tailor your future campaigns accordingly. Not only does this boost ROI,  but helps you understand your customers better.

How hard is it to set up a campaign?

Our team handles everything, from creating assets, to scheduling campaign times and sending them out on your behalf. So, all you have to do is send us the information & message to promote which shouldn't take so much time! We will make sure your assets align perfectly with your brand and tone of voice. 

Is it compliant with WhatsApp’s rules and privacy laws?

Yes. Our system ensures your campaigns follow WhatsApp Business and data protection guidelines. Your reputation and your customers’ trust are our top priorities.

What if my customers don't want to receive messages anymore?

We understand that not every customer wants to receive promotional messages — and that’s okay. With WhatsApp Broadcast, your passengers have the option to easily opt out at any time. This ensures full compliance with WhatsApp’s policies while giving your customers control over what they receive. It’s respectful, regulation-friendly marketing — the way it should be.

Grow your taxi company with taxibooker marketing today!