Call-to-Chat Banners
Never miss a booking again. When a passenger calls but doesn’t get through, your Call-to-Chat banner keeps the conversation going — automatically redirecting them to WhatsApp so they can book in seconds. A modern way to use call-deflection so your customers can reach you whenever, and however they want. It’s fast, effortless, and fully integrated with your AI booking agent.
Capture Every Potential Booking from Missed or Unanswered Calls
Every missed call is a lost fare, but with our personalised call deflection WhatsApp banners it doesn't have to be. Instead of letting the opportunity slip away, Call-to-Chat gives passengers a clear next step. One tap on the banner sends them a WhatsApp message, from your company, where your agent takes over and secures the booking — 24/7.
Seamlessly Redirect Callers to WhatsApp Chat with One Tap
When a call isn’t answered, your customer is shown a smart, clickable banner with a personalised message and direct link to chat. Within seconds, they’re speaking to your AI agent and on their way to confirming a ride. Not only reduces operational time for your employees, but also gives your customers a modern way of booking.
Customize Banners to Match Your Brand and Message
Your service, your voice. Our marketing team will design a banner based on your desired text, colors, and call-to-action to reflect your identity. Whether you want to sound professional, friendly, or fun — we’ll help make sure every touchpoint feels consistent, trustworthy, and on-brand. Either send us a quick brief, or let our team handle it all!
Increase Booking Conversion Rates Effortlessly
Call-to-Chat turns passive phone traffic into engaged, booking-ready leads. By offering an instant digital fallback when you miss a call, you dramatically increase your chance of converting that interest into a confirmed ride — without lifting a finger. These days, most customers would rather tap to book than pick up the phone. Staying ahead means making it that easy.
FAQs
You have options. Instead of keeping callers on hold or sending them to voicemail, you can redirect them to WhatsAppwith a friendly, personalized message. It gives them a faster way to book — through your AI-powered booking agent — directly from your official business number.
Not at all. Call deflection is a proactive marketing tool, not just a backup plan. Even when your lines are open, you can give customers the choice to switch to WhatsApp instantly — saving time, speeding up bookings, and reducing pressure on your team.
Most customers prefer texting over calling, and we help you offer both instead of replacing your existing booking method!
For the rare cases where someone prefers to stay on the phone, they still have that option. This simply gives those customers who do another, faster way to book — and most will take it.
Absolutely. The message your customer receives is fully branded and customised by our marketing team. You can choose anything from the wording to the tone to the visual elements, but if you aren't sure you can give us the creative freedom! We help you message reach your customers as naturally, and simply as possible.
Setup is quick. Our marketing team creates your custom banner or message, and we walk you through adding it to your call settings. The whole process takes just a few minutes, and you’ll start seeing results right away.
