At Taxibooker, our mission is simple: to make taxi booking smarter, faster, and easier for both local taxi operators and their customers. We believe local taxi businesses deserve access to the same high-performance, AI-driven tools as the big platforms and ride hailing giants.
To take our technology to the next-level, we've partnered with LangWatch, a leading Dutch company specialising in observability and monitoring solutions for AI applications, particularly those powered by Large Language Models (LLMs). LangWatch helps ensure that AI-powered systems like ours perform reliably, safely, and effectively by providing essential visibility into AI model performance.
Together, we’re bringing a new level of intelligence, reliability, and adaptability to the taxi booking experience.
Smarter Conversations, Faster Bookings, Better Results
LangWatch helps AI systems like ours perform with maximum clarity, safety, and efficiency. Their platform monitors every AI interaction in real time, ensuring that the booking process stays smooth, accurate, and human-like—even when requests get more complex.
Although our AI chatbot could already process multiple languages and queries, our platform can now handle more fluent, personalised conversations across channels. This means faster, more responsive interactions that build trust and, ultimately, lead to more bookings and higher customer satisfaction rates.
Why Large Language Models (LLMs) Are a Game-Changer
LLMs represent the next evolution in AI—they go beyond basic keyword recognition and truly understand the intent, context, and nuance behind human language. With LangWatch’s expertise in monitoring LLMs, we can ensure that these models remain not just powerful, but also dependable.
Their tools allow us to offer more natural and multilingual conversations that adapt seamlessly to customer preferences, whether it’s phrasing, tone, or language choice.There are multiple types of LLM's, and you might be familiar with some of them! Some examples include ChatGPT, Claude AI, and Gemini, and each serve a purpose (and have their own perks).
What This Means for Your Taxi Business
LangWatch provides crucial insights into how our AI systems are performing, enabling continuous improvement and reliable operations. LangWatch's platform monitors AI interactions in real-time, ensuring that our AI-powered chatbot remains accurate, secure, and effective, even as user interactions become increasingly complex and diverse.
So, what does this partnership bring to the table for you? Here’s how we’re giving your local taxi booking operations a competitive edge:
Smarter, Multilingual Interactions
With LangWatch’s observability and quality control solutions, our AI agent now understands slang, language switching, and subtle intent, allowing for smoother interactions across the globe.
Real-Time Monitoring for Accuracy
LangWatch provides real-time monitoring of our AI systems, helping us quickly identify and address any misunderstandings or inaccuracies.
- More Human, Less Robotic
With LangWatch’s oversight, our AI conversations are more natural and engaging. This means fewer misunderstandings, better user experiences, and more completed bookings. - AI That Learns and Improves
Every customer interaction makes taxibooker smarter. LangWatch helps us continually refine our AI by providing insights based on real-time data. This means your business benefits from a system that's always learning and adapting to better meet customer needs.
Real Benefits for Local Taxi Operators
Whether you have a small fleet or a larger operation, here’s what you’ll gain from this partnership:
Instant Bookings on WhatsApp, Messenger, Instagram, and more
Fewer Mistakes with Pickup Times and Addresses
Easy Integration with Your Existing Dispatch System
Tools That Let You Compete with the Big Players
This is about more than just smarter booking; it’s about giving you the tools to run a smarter business
Experience the Next Generation of Taxi Tech
With taxibooker, your taxi business won’t just stay relevant—it’ll lead the way. Want to experience firsthand how AI can streamline your operations, delight your customers, and boost your bottom line?
Try our live demo or get in touch today to see how AI-powered taxi booking can take your business to the next level.
