Turn WhatsApp, Instagram and Facebook into AI booking channels — passengers book, change, cancel, track and pay without taking a second of your team's time. Fully integrated with iCabbi, Autocab, FMS and more.
Integrated with: iCabbi | Autocab | FMS | Sherlock | YelowSoft | Intenda | TaxiWebBooker
Ride-hailing platforms & private hires didn't win on better drivers or lower prices. They won
because booking was frictionless. A whole generation of passengers grew up expecting
to tap, message, and go — and downloading yet another app isn't the answer either. People
already have WhatsApp. They're already there. They just need a reason to choose local.
This isn't a trend — it's a default. For a growing share of your market, calling to book a taxi is genuinely uncomfortable. If messaging you isn't an option, you're simply not in the running.
People already have 50+ apps. They're not adding another one just to book a taxi. So why spend all your resources on development? WhatsApp is different — it's already there, already open, already trusted.
Most people genuinely prefer local businesses when the experience is equal. Message your number, get a confirmed ride in 60 seconds — now it is equal. And your service, your drivers, your local knowledge is better.
A night dispatcher costs €2,500–€4,000 a month. Add sick cover, holidays, and churn and a true 24/7 operation is €12–18k a month in staffing alone. WhatsApp takes bookings at 3am without anyone on the phone. The savings are immediate.
When someone books by phone, cancelling is easy — just don't show up. When they've already paid in WhatsApp, they show up. Operators who switch on pre-payment see no-shows drop sharply within the first few weeks. That's revenue you just get to keep.
"Where are you picking me up?" "What time does the driver arrive?" "Can I book for tomorrow at 9?" These are the same three calls, all day, every day. Automating them doesn't threaten your team — it frees them for the jobs that actually need a human. Most dispatchers are relieved when it goes in.
People have 50+ apps on their phones and use about 9 regularly. A branded taxi app costs €30–80k to build and passengers won't download it for occasional use. WhatsApp is already there, already trusted, already open. You don't need them to install anything.
Local knowledge. Drivers who know the area. A company that picks up the phone when something goes wrong. Customers know you're better. They just chose whoever was easiest to reach. When messaging you is as simple as sending a text, the comparison changes.
Friday night. Phones ringing off the hook. Someone calls, nobody answers, they hang up and book elsewhere. That fare is gone and it never shows up anywhere in your numbers. You only count the bookings you took — not the ones that gave up before you could answer. WhatsApp takes those bookings automatically, 24/7, even when your line is busy.
Taxibooker AI adds WhatsApp, Instagram, and Facebook Messenger as booking channels — automatically
connected to your existing dispatch system. No new hardware. No training. No app to build.
A passenger sends a WhatsApp message to your business number — just like texting a friend. No app, no account, no friction.
It asks where they're going, when they want the car, any extras. Fast back-and-forth, all in the chat. The whole booking is confirmed in under a minute — no dispatcher needed.
Card, Apple Pay, Google Pay — all inside WhatsApp. No website. No redirect. Paid before the driver leaves. No-shows? They almost disappear. This alone makes a big difference.
iCabbi, Autocab, FMS (or whatever your dispatch) — it lands in your system automatically. Your dispatcher sees it just like any other booking. Nothing changes for your team. You just get more work.
Everything your taxi business needs. Built in.
Taxibooker isn't a basic message bot. It's a complete booking system that
handles the entire passenger journey — from first message to confirmed ride.
Passengers pay directly inside the chat — card, Apple Pay, Google Pay. No redirect, no separate app. Pre-payment means near-zero no-shows.
Passengers save home, work, and favourite locations. Repeat bookings take seconds — "same as last time" and it's done. Loyalty built into every message.
Passengers share their live GPS location directly in WhatsApp. No more "where exactly are you?" calls to dispatch. Precise pickups, every time.
Deep two-way integration with FMS, iCabbi, Autocab, Sherlock, YelowSoft, Intenda, and YourDriverApp. Bookings flow directly into your existing workflow.
Take bookings at 3am, on bank holidays, during the busiest Friday nights — without a single dispatcher on duty. Your business never sleeps again.
WhatsApp, Instagram DMs, and Facebook Messenger — all handled by the same AI system. One integration, three new booking channels, millions of reachable passengers.
Driver assigned, ETA updates, ride completion — passengers receive automatic WhatsApp updates at every step. Fewer "where is my driver?" calls.
Taxibooker converses naturally in English, Dutch, German, Spanish, French, and more. Serve international passengers without hiring multilingual staff.
Built for European operators. End-to-end encrypted messaging, EU data residency, full GDPR compliance. Your passenger data stays safe, secure, and legal.
Passengers pay directly inside the chat — card, Apple Pay, Google Pay. No redirect, no separate app. Pre-payment means near-zero no-shows.
Passengers save home, work, and favourite locations. Repeat bookings take seconds — "same as last time" and it's done. Loyalty built into every message.
Passengers share their live GPS location directly in WhatsApp. No more "where exactly are you?" calls to dispatch. Precise pickups, every time.
Deep two-way integration with FMS, iCabbi, Autocab, Sherlock, YelowSoft, Intenda, and YourDriverApp. Bookings flow directly into your existing workflow.
Take bookings at 3am, on bank holidays, during the busiest Friday nights — without a single dispatcher on duty. Your business never sleeps again.
WhatsApp, Instagram DMs, and Facebook Messenger — all handled by the same AI system. One integration, three new booking channels, millions of reachable passengers.
Driver assigned, ETA updates, ride completion — passengers receive automatic WhatsApp updates at every step. Fewer "where is my driver?" calls.
Taxibooker converses naturally in English, Dutch, German, Spanish, French, and more. Serve international passengers without hiring multilingual staff.
Built for European operators. End-to-end encrypted messaging, EU data residency, full GDPR compliance. Your passenger data stays safe, secure, and legal.
Questions we get from operators around the world
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