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Your passengers are on WhatsApp. Are you?

Turn WhatsApp into your booking channel. Let passengers book, get a fixed fare and pay — without ever leaving the chat.

  • Order via WhatsApp
  • Fixed price upfront
  • Instant payment
  • No account
  • No app
  • Real-time updates
  • Live tracking link
  • Save your favourite places
I need this — book a demo15 min · free · no obligation

Integrates with:  FMS  |  iCabbi   |  Intenda |   Sherlock   |   Autocab  |  TaxiWebBooker

9
countries
7+
integrations
3
channels
24/7
automated
30+
yrs industry experience



● The Problem

Your competitors don't win on better drivers. ​They win on easier booking.

Ride-hailing platforms & private hires didn't win on better drivers or lower prices. They won 

because booking was frictionless. A whole generation of passengers grew up expecting 

to tap, message, and go — and downloading yet another app isn't the answer either. People 

already have WhatsApp. They're already there. They just need a reason to choose local.

72%

Of under-35s prefer messaging over calling

This isn't a trend — it's a default. For a growing share of your market, calling to book a taxi is genuinely uncomfortable. If messaging you isn't an option, you're simply not in the running.

€50k+

What a branded taxi app costs

People already have 50+ apps. They're not adding another one just to book a taxi. So why spend all your resources on development? WhatsApp is different — it's already there, already open, already trusted.

Local

Passengers want to support local — if it's easy

Most people genuinely prefer local businesses when the experience is equal. Message your number, get a confirmed ride in 60 seconds — now it is equal. And your service, your drivers, your local knowledge is better.

Your night shifts cost a fortune and most of those bookings could be handled automatically

A night dispatcher costs €2,500–€4,000 a month. Add sick cover, holidays, and churn and a true 24/7 operation is €12–18k a month in staffing alone. WhatsApp takes bookings at 3am without anyone on the phone. The savings are immediate.

No-shows are costing you real money every week — pre-payment fixes this

When someone books by phone, cancelling is easy — just don't show up. When they've already paid in WhatsApp, they show up. Operators who switch on pre-payment see no-shows drop sharply within the first few weeks. That's revenue you just get to keep.

Your dispatchers spend most of their shift on calls that shouldn't need a person

"Where are you picking me up?" "What time does the driver arrive?" "Can I book for tomorrow at 9?" These are the same three calls, all day, every day. Automating them doesn't threaten your team — it frees them for the jobs that actually need a human. Most dispatchers are relieved when it goes in.

Building your own app isn't the answer — nobody installs a local taxi app

People have 50+ apps on their phones and use about 9 regularly. A branded taxi app costs €30–80k to build and passengers won't download it for occasional use. WhatsApp is already there, already trusted, already open. You don't need them to install anything.

Most people would choose a local taxi over anyone else — if booking was just as easy

Local knowledge. Drivers who know the area. A company that picks up the phone when something goes wrong. Customers know you're better. They just chose whoever was easiest to reach. When messaging you is as simple as sending a text, the comparison changes.

Every missed call is a missed booking

Friday night. Phones ringing off the hook. Someone calls, nobody answers, they hang up and book elsewhere. That fare is gone and it never shows up anywhere in your numbers. You only count the bookings you took — not the ones that gave up before you could answer. WhatsApp takes those bookings automatically, 24/7, even when your line is busy.



● The Solution

Meet your passengers where ​they already are.

Taxibooker AI adds WhatsApp, Instagram, and Facebook Messenger as booking channels — automatically 

connected to your existing dispatch system. No new hardware. No training. No app to build.

A passenger messages you

A passenger sends a WhatsApp message to your business number — just like texting a friend. No app, no account, no friction.

AI handles the conversation

It asks where they're going, when they want the car, any extras. Fast back-and-forth, all in the chat. The whole booking is confirmed in under a minute — no dispatcher needed.

They pay — right in the chat

Card, Apple Pay, Google Pay — all inside WhatsApp. No website. No redirect. Paid before the driver leaves. No-shows? They almost disappear. This alone makes a big difference.

Booking lands in your dispatch

iCabbi, Autocab, FMS (or whatever your dispatch) — it lands in your system automatically. Your dispatcher sees it just like any other booking. Nothing changes for your team. You just get more work.





● Not just an AI agent, a full solution

WhatsApp Taxi Booking Software Built for Local Fleets.

Taxibooker isn't a basic message bot. It's a complete booking system that 

handles the entire passenger journey — from first message to confirmed ride.

WhatsApp Payments

Passengers pay directly inside the chat — card, Apple Pay, Google Pay. No redirect, no separate app. Pre-payment means near-zero no-shows.

Saved Addresses

Passengers save home, work, and favourite locations. Repeat bookings take seconds — "same as last time" and it's done. Loyalty built into every message.

Location Sharing

Passengers share their live GPS location directly in WhatsApp. No more "where exactly are you?" calls to dispatch. Precise pickups, every time.

Dispatch Integration

Deep two-way integration with FMS, iCabbi, Autocab, Sherlock, YelowSoft, Intenda, and YourDriverApp. Bookings flow directly into your existing workflow.

24/7 Automated Bookings

Take bookings at 3am, on bank holidays, during the busiest Friday nights — without a single dispatcher on duty. Your business never sleeps again.

Multi-channel Booking

WhatsApp, Instagram DMs, and Facebook Messenger — all handled by the same AI system. One integration, three new booking channels, millions of reachable passengers.

Live Driver Updates

Driver assigned, ETA updates, ride completion — passengers receive automatic WhatsApp updates at every step. Fewer "where is my driver?" calls.

Multi-language AI

Taxibooker converses naturally in English, Dutch, German, Spanish, French, and more. Serve international passengers without hiring multilingual staff.

GDPR Compliance

Built for European operators. End-to-end encrypted messaging, EU data residency, full GDPR compliance. Your passenger data stays safe, secure, and legal.

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