Booking Guide Videos
Taxibooker’s custom branded WhatsApp guide videos offer a clear, engaging walkthrough that empowers your customers to book rides easily and confidently. This reduces call volume, streamlines your operations, and ultimately drives more bookings.
These videos are designed to be shared on your website, social media, or sent directly to customers—making it easier than ever for passengers to access and understand your booking process.
Reinforce Your Brand’s Professionalism
Our guide videos are fully customisable with your company’s logo, colours, and messaging, ensuring a consistent and professional appearance across all customer touchpoints. This not only builds brand recognition but also instills trust in your passengers, making them more likely to choose your fleet over competitors.
Reduce Support Load with Clear Instructions
By providing step-by-step booking instructions, these videos eliminate common customer questions and booking errors. This reduces the number of calls and support tickets your dispatch team handles, freeing up resources and allowing your staff to focus on delivering excellent service.
Perfectly optimised for Mobile and Social Media Sharing
Designed with modern consumers in mind, our videos are mobile-friendly and optimized for social platforms, ensuring smooth playback on any device. Whether a passenger watches on their phone, tablet, or desktop, the experience is effortless—encouraging sharing and expanding your reach organically.
Increase Bookings & Customer Satisfaction
Clear, friendly, and easy-to-follow messaging boosts passenger confidence in using WhatsApp to book their rides. When customers understand exactly how to book, they’re more likely to complete their booking quickly and return for future trips, improving your fleet’s overall revenue and reputation.
FAQs
Booking Guide Videos simplify the ride-booking process by showing your customers exactly how to book via WhatsApp. This reduces booking errors, lowers call volume, and increases conversions by making the process easy and accessible.
Absolutely. We tailor each video with your company logo, colors, and messaging so it feels like an integral part of your brand’s customer experience.
You are free to use these videos for any type of use! Our videos are optimised for multiple platforms. You can embed them on your website, post them on social media, or send them directly to your customers via WhatsApp or email campaigns.
Yes, the videos are fully responsive and designed to play smoothly on any device, including smartphones, tablets, and desktops, ensuring your customers can watch and follow along wherever they are.
Once you provide your branding preferences and any custom details, we typically deliver the final video within a few business days. You’ll be ready to start improving your booking process almost immediately.
