Taxibooker is an AI-powered taxi booking platform that lets passengers book taxis directly via WhatsApp, Facebook Messenger and Instagram — without downloading an app. It is powered by Taxibot.ai technology and integrates with existing dispatch systems like Autocab and iCabbi.

What is the difference between Taxibooker and Taxibot.ai?

Taxibooker is the passenger-facing brand and platform. Taxibot.ai is the underlying AI technology and B2B platform for taxi fleets. Together they power fully automated taxi booking via social messaging apps.

Has Taxibooker won any awards?

Yes. Taxibooker and Enreach received the Frost & Sullivan Enabling Technology Leadership Award 2023 for their use of conversational AI technology in taxi booking.

Which taxi companies use Taxibooker?

Taxibooker is used by taxi fleets including TCA Taxi in Amsterdam (Netherlands), Antwerp Tax in Belgium, and Taxi 40100 in Vienna, Austria, among others.

Can Taxibooker integrate with my existing dispatch system?

Yes. Taxibooker integrates with Autocab, iCabbi, FMS, Sherlock, Yelowsoft, WinTax, YourDriverApp, SUTI, Intenda and other dispatch systems. No changes to the existing setup are required.

Does the passenger need to download an app?

No. Passengers book directly inside WhatsApp, Facebook Messenger or Instagram — apps they already use. No app download or account creation is required.

What booking channels does Taxibooker support?

Taxibooker supports WhatsApp, Facebook Messenger and Instagram. Fleets can activate one or all channels. WhatsApp voice note bookings are also supported.

Is Taxibooker GDPR compliant?

Yes. Taxibooker is fully GDPR compliant. All data is processed and stored inside the EU with strict retention limits and transparent privacy practices.

Which languages does Taxibooker support?

Taxibooker supports multiple languages including English, Dutch and German. Additional languages can be trained on request.

In which countries is Taxibooker available?

Taxibooker is active in the United Kingdom, Netherlands, Belgium, Germany, Austria, Switzerland and Spain, with further global expansion underway.

How quickly can a taxi fleet go live with Taxibooker?

Most taxi fleets are up and running within days. Onboarding is straightforward and requires no technical changes to the existing dispatch setup.

What features does Taxibooker offer beyond booking?

Beyond automated bookings, Taxibooker includes: SmartNotifier for automated ride updates, WhatsApp Broadcast Campaigns for targeted customer messaging, Call-to-Chat Banners to redirect missed calls to WhatsApp, Booking Guide Videos, and venue-ready QR codes and flyers for hotels and restaurants.